Pipes don't wait for daylight to fail, and our San Marcos dispatch team doesn't wait for morning to respond. Hirex Water Damage sends licensed technicians straight to your San Marcos address with extraction equipment already loaded and running.

Hirex Water Damage started because homeowners in San Marcos, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our San Marcos roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Flood Damage Cleanup in San Marcos isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout San Marcos, TX, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a San Marcos, TX warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in San Marcos who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one San Marcos call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in San Marcos started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our San Marcos team and get a straight answer on how urgent it is.
We size the San Marcos response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a San Marcos property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in San Marcos, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
San Marcos businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a San Marcos job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our San Marcos crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every San Marcos estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside San Marcos, TX, most San Marcos calls see a technician on-site in under 60 minutes.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our San Marcos team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your San Marcos property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

We measure moisture with instruments, not guesswork, and we won't sign off on a San Marcos job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the San Marcos work order, not just in an ad. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most San Marcos dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the San Marcos job before any drying equipment starts running.
Our San Marcos on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our San Marcos team does, not a job we sub out.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Yes, we regularly respond to commercial and multi-unit losses in San Marcos, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most San Marcos jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every San Marcos job with a documented dry-standard guarantee and a 30-day callback policy.
We cover San Marcos and the surrounding zip codes listed below, plus neighboring communities throughout San Marcos, TX.
Beyond San Marcos itself, our coverage extends across nearby zip codes, with additional San Marcos, TX crews available for large-scale or commercial losses. If your address falls inside or near San Marcos, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for San Marcos, San Marcos, TXCall now and speak with a real San Marcos dispatcher, not a national call center.
Call +1-844-578-1604